FAQs
- Digital products -
Downloadable art refers to digital files of artworks that you can purchase and download directly to your device. These files can be printed at home, at a local print shop, or through an online printing service. Downloadable art offers a convenient and cost-effective way to enjoy high-quality artwork without waiting for shipping or paying additional shipping costs.
With downloadable art, you have the flexibility to choose the size and medium that best suits your space. Whether you prefer a poster, a framed print, or even a canvas, downloadable art allows you to customize your home or office decor effortlessly.
How do I access my digital download purchase?
Order Confirmation: After completing your purchase, you will receive an order confirmation email. This email will contain a link to download your digital files.
Access Your Account: If you created an account with us, you can log in to your account and navigate to the "My Orders" section. From there, you can download your purchased files at any time.
Download Link: Click on the download link provided in your email or account. You will receive a PDF file containing a link to your digital art files which are accessible on Google Drive. Browse your art files on drive or download to your computer. Please note - all digital files are for personal use only.
Saving Files: Once downloaded, save the files to a secure location on your device, such as a dedicated folder for digital art or an external storage device, for easy access in the future.
Printing Recommendations: For the best results, we recommend using a high-quality printer or professional printing service. Be sure to choose the appropriate paper or material to achieve the desired finish.
- Shipping -
How long will my order take?
- Most items on our website are produced on-demand. Once an order is placed, you will usually receive the product within 4-10 business days.
Why do my items ship separately?
- Our physical products are shipped from different locations to ensure quick delivery and efficient handling. This means that items may arrive at different times.
How are shipping costs calculated?
- Shipping costs are based on your location and the weight of the items in your order. The total cost will be displayed at checkout before you complete your purchase.
What if my order is delayed?
- If your order is delayed, please check the tracking information provided in your shipping confirmation email. If you have any concerns, feel free to contact us for assistance.